Recently in Annoyances Category

Just after logging into my AIB Internet Banking account, and I spotted the following security notice:

From June 23rd you will be required to enter two codes from your AIB Code Card in order to complete the following actions on AIB Internet Banking:

This is only required for certain transactions, but it still seems to be a useless change. If someone has one code, the odds are extremely good that they have the code card. If not, the second code can probably be obtained using exactly the same method as was used to get the first.

If they really wanted to enhance their security, they might be better off deploying something like Rabo Direct's Digipass. I believe they already have something similar for their Business Banking. Unfortunately, this probably won't be done due to cost.

To go slightly off topic, the new AIB Internet Banking site is a vast improvment over the previous incarnation.

I think the Nokia Beta Labs need to do a bit more QA, their Enhanced Calculator for the the N96 has a slight issue:

As part of my day to day work I spend a lot of time on the command line. In the vast majority of cases this means ssh into devices as diverse as Linux Servers, Cisco Switches, Juniper Routers and Fortinet Firewalls. While in some cases there will be a GUI available, it's a lot easier to document, script and backup what is being done on the CLI. Ssh also the advantage that it can be accessed on anything from a mobile phone to a perl expect script.

I have had the chance to play with a Dell MD3000i over the last few days, which is basically a rebadged LSI/Engenio SAS Raid Array. It's a nice bit of kit however Dell have seen fit to use the SMI interface for managing the array. The SMI interface is great idea which means that there is a nice "object-oriented, XML-based, messaging-based interface" (buzzword overload!) for doing day to day managment.

There is a CLI interface to this in the form of SMcli. In the case of Dell, this is a java app which requires sacrificing goats and/or virgins in order to get running on anything other that Windows, RHEL or SLES. So much for Java allowing platform independence!

What annoys me is that people have gone to the trouble of creating SMcli, so why not use it as a shell on an ssh server running on the array itself. This would all of sudden mean that they gain a lot more platform independence, and therefore a larger potential market. The other technologies needed in order to setup the MD3000i are iscsi and dm-rdac which are already a solved problem and relatively easy to setup.

Am I mad in thinking that it's in Dell's best interests to put as few obstacles as possible in the way of setting up their products?

I had an interesting issue today where up2date was complaining because a package was already installed. The error showed up as follows:

Fetching Obsoletes list for channel: rhel-i386-es-4...

Fetching rpm headers...
########################################

Name                                    Version        Rel     
----------------------------------------------------------
e2fsprogs-devel                         1.35           12.11.el46.1     i386  
gd                                      2.0.28         5.4E.el46.1      i386  
krb5-devel                              1.3.4          54                i386  
krb5-libs                               1.3.4          54                i386  
openssl                                 0.9.7a         43.17.el46.1     i386  
openssl-devel                           0.9.7a         43.17.el46.1     i386  
perl                                    5.8.5          36.el45.2        i386  
tzdata                                  2007k          2.el4             noarch


Testing package set / solving RPM inter-dependencies...
########################################
RPM package conflict error.  The message was:
Test install failed because of package conflicts:
package perl-5.8.5-36.el45.2 is already installed

Running "up2date -u --force" just gave me the same error. The eventual solution after much head scratching and wandering down deadends was to run the following commands:

up2date --get perl
rpm -Uvh --force perl-5.8.5-36.el4_5.2.i386.rpm

Once this was finish, "up2date -u" happily went about it's business again.

I ordered a nice new toy from Komplett over the weekend and got a email with a "Track And Trace" code for DHL Europlus. I went to www.dhl.ie, saw a nice DHL Fast Track search box on the top right and entered my code. I got a page entitled "Tracking Good Afternoon" (at 6 in the evening) and search boxes all over the place. Besides not looking well in Firefox, it didn't show the code I had just entered anywhere.

I put my code in the top search box (Air Express), pressed search, and up popped a box saying entitled "DHL Road Express Shipment" telling me:

You may have entered a DHL Road Express Licence Plate Number / Identcode Number.

Please use the European Road Express Parcel Tracknet below to track this shipment.

The main page also had a section entitled "DHL Road Express Parcel Tracking", so out of interest I tried the code there and got the same popup. I then clicked the European Road Express TrackNet as they wanted, and figured out how to add my code and submit as needed. The tracking as it turns out is pretty dire. According to them, my package is in Tilberg, NL since yesterday morning. It better be wrong!

The point of this rant? Their system was smart enough to realise that the code I entered was a European Road Express TrackNet code. Why didn't it simply redirect to the proper page from the main page rather than carrying me into a page with multiple search boxes? Instead of a popup explaining where I need to go, why doesn't it redirect to the right page? Or even a link to the right page in the popup? Was there any UI testing done at all on the site?

I was talking to someone who once worked in a company bought by DHL. I was told that their biggest problem is that as they are buying up smaller local companies to do local deliveries, they are aren't integrating the new IT systems properly. This does explain why the tracking mightn't as great as it should be. However it doesn't explain why they can't add a small bit of intelligence to their site.

alias whois='whois -H'

Put that in your .bashrc (or equivalent) and get rid of the legal disclaimers which usually mean that you have to scroll up two pages to get the actual results! I should have looked at the whois man page ages ago.

I'm in Heuston Station for a while and I have had to use Eircom wireless to access to the internet. What was disappointing was that the login page for Eircom's wireless does not have a valid SSL cert.

I logged in anyway (naughty, I know) as the IP it was pointing at was an eircom ip, and I am stuck. I am surprised that Eircom can get away without using a valid SSL cert for pages that have to handle credit card details.

I would have thought that one of the requirements for Credit Card processing would be having a valid SSL cert!

By default "apt-get remove package" doesn't purge everything related to the package. This eventually means that a log of configuration files are left scattered around the place with no corresponding packages. A couple of weeks ago, the following solution was proposed on #linux:

dpkg --purge `dpkg --get-selections | grep deinstall | cut -f1`

This is good for cleaning up after the fact, but is also possible to get apt to purge configuration files automatically. To accomplish this put the following in /etc/apt/apt.conf:

    APT
    {

Get
{
    Purge "true";
}

}

This will cause apt-get to automatically purge the configuration files every time you do "apt-get remove"

Somehow I occasionally manage to turn my number pad into a mouse by accidentally hitting the magic combo. I can then never remember how to switch it back to being a number pad. To make the combo easier to find in the future I'm putting it here:

Ctrl-Shift-Numlock

Now I've just got to figure out how I manage to hit that combination of keys by accident!

Why is it so hard for a a sizable minority of Irish drivers to use an indicator? Having people slow down for no apparent reason and then swerve into a turn without any prior indication is no fun. Or for extra bonus points, stop for a full thirty seconds watching the lack of oncoming traffic and then turn to the right just as a car behind you attempts to overtake!